Privacy Policy

Your Privacy Matters

Mindpex is committed to protecting the privacy and security of personal data. This Privacy Policy explains how we collect, use, store, and protect data in connection with our platform.

Scope

This Privacy Policy applies to:

  • Visitors to the Mindpex website
  • Users of the Mindpex platform
  • Individuals whose data is processed by our enterprise clients

Mindpex operates primarily as a data processor on behalf of its enterprise customers.

Information We Collect

We may process the following categories of data:

1. Information Provided by Clients

  • Employee identifiers (e.g., name, employee ID)
  • Role, department, and employment details
  • Performance-related data
  • Engagement survey data
  • Organizational structure data

2. Platform Usage Data

  • System interaction data
  • Log data and usage patterns

We do not intentionally collect sensitive personal data unless explicitly provided by the client.

How We Use Information

We process data for the following purposes:

  • Generating workforce analytics and insights
  • Predicting organizational risk patterns (e.g., attrition risk)
  • Improving platform performance and accuracy
  • Providing dashboards and reporting tools

All processing is performed in accordance with client instructions.

Data Protection Principles

Mindpex follows key privacy principles:

  • Data minimization: Only necessary data is processed
  • Purpose limitation: Data is used only for defined purposes
  • Confidentiality: Data is protected against unauthorized access
  • Security by design: Safeguards are built into system architecture

Data Sharing

Mindpex does not sell or share personal data for commercial purposes.

Data may be shared only with:

  • Authorized personnel within the client organization
  • Trusted service providers (e.g., cloud infrastructure providers)
  • When required by law or legal process

All third parties are required to maintain appropriate security standards.

Data Retention

We retain data only for as long as necessary to provide the Services.

Upon termination of services:

  • Data may be returned to the client
  • Data may be deleted or anonymized

Aggregated and anonymized data may be retained for system improvement.

Data Security

We implement industry-standard security measures, including:

  • Encryption in transit and at rest
  • Access control and authentication
  • Secure infrastructure
  • Monitoring and logging

For more details, please refer to our Security Overview page.

Your Rights

Depending on applicable law, individuals may have the right to:

  • Access personal data
  • Request correction of inaccurate data
  • Request deletion of data
  • Object to certain processing activities

Requests should be directed through the relevant client organization.

Compliance

Mindpex is designed in alignment with:

  • General Data Protection Regulation (GDPR)
  • India Digital Personal Data Protection Act (DPDP Act)

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

Contact

For privacy-related questions or requests:
contact@mindpex.com

Summary

Mindpex is built with a privacy-first approach, ensuring that:

  • Data is processed responsibly
  • Insights are generated securely
  • Individuals' rights are respected